Kind Feedback: Don’t Make This Common Manager’s Mistake

Simple concept. Managers, don’t do this!


We don’t have to give everyone a gold star for everything they do, but let’s also free ourselves from the tendency to focus only on the negative. Managers can focus on reinforcing the best aspects of each employee’s performance. Peers, too, can shift their frame of reference, by keeping unmet expectations and concerns in proper perspective. Too often, we are conditioned to ignore what’s working well; we problematize rather than find ways to maximize and create shared progress through collaborative outcomes.

Photo credit: via Henry Ward.