A Kind Approach To Unnecessary Apologies

Quoted in “Stop saying ‘I’m sorry’ at work,” CareerBuilder.com, 2015-04-25

Christopher G. Fox, founder of Kindness Communication, a new venture focusing on promoting kindness to achieve better results and greater focus in organizations, says that to stop the habit, you need to first be cognizant of it happening, and second, imagine yourself not saying it.

“If you know the topic of discussion in advance, rehearse stating your position without saying sorry a few times; say it out loud to yourself in the mirror at home the night before,” he suggests. “Finally, if you have a good ally in the mix often, ask her or him to be your ‘sorry buddy’ and point out to you after the fact that you’ve said it. It’s not just useful feedback afterwards. It also helps you feel accountable in the moment.”